At maju888, we take your privacy seriously. This Privacy Policy explains what personal data we collect from you when you use the maju888 platform, how we use and protect that data, who we may share it with, and what rights you hold over your own information. Please read it carefully.
Six principles that define how maju888 handles your data.
maju888 collects only the personal data that is strictly necessary for the purposes described in this policy. We do not gather data for the sake of it — every field we collect serves a specific, documented purpose.
All personal data at maju888 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data within our systems is restricted on a strict need-to-know basis and logged for audit purposes.
maju888 does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Ever. Any third-party sharing described in this policy is limited to service providers necessary to operate the platform.
You have the right to access, correct, export, and — in certain circumstances — delete your personal data held by maju888. We will respond to all data rights requests within 30 days of receipt.
This policy clearly sets out the legal basis for every category of data processing at maju888. We do not process your data for purposes that are not disclosed here without first obtaining your explicit consent.
maju888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our international gaming authority obligations. Retention periods are documented in Section 8.
maju888 operates the online gaming platform accessible at maju888.win ("the Platform"). For the purposes of this Privacy Policy, maju888 acts as the data controller in respect of personal data collected from Members and visitors to the Platform. References to "maju888", "we", "us", or "our" in this policy refer to the maju888 platform operator.
This Privacy Policy applies to all users of the maju888 platform, including registered Members and individuals who visit the site without completing registration. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
Our designated data protection contact can be reached at: [email protected]
maju888 collects personal data in the following categories:
When you create a maju888 account, we collect: your full legal name, date of birth, Malaysian identity card (MyKad) number or passport number, residential address, email address, and mobile phone number. This information is required to verify your identity and establish your account.
To comply with our international gaming authority obligations and to process withdrawal requests, maju888 may collect copies of identity documents (MyKad, passport), proof of address (utility bills, bank statements), and proof of payment method ownership. Document images are stored securely and processed solely for verification purposes.
maju888 records all deposit and withdrawal transactions associated with your account, including transaction amounts, timestamps, payment method identifiers (e.g., masked bank account numbers, e-wallet IDs), and transaction statuses. Full payment card or bank account numbers are never stored by maju888.
We record all bets placed, games played, win/loss outcomes, and session durations on the maju888 platform. This data is used to operate the Platform, resolve disputes, detect fraud, and monitor for problem gambling indicators.
When you access maju888, we automatically collect: your IP address, device type and operating system, browser type and version, referring URL, pages visited, time and date of access, and approximate geographic location derived from IP address. This data is collected through server logs and cookies.
Where you contact maju888 via Live Chat, email, or any other channel, we retain records of that communication for quality assurance, training, and dispute resolution purposes.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC verification data |
| Processing deposits and withdrawals | Financial transaction data, KYC verification data |
| Providing gaming services | Gaming activity data, registration data |
| Fraud prevention and security monitoring | All categories including technical data |
| Regulatory compliance and AML obligations | Registration data, KYC data, financial transaction data |
| Customer support and dispute resolution | Communications data, gaming activity data |
| Responsible gaming monitoring | Gaming activity data, session data |
| Platform improvement and analytics | Technical and usage data (aggregated and anonymised where possible) |
| Promotional communications (where opted in) | Registration data, gaming activity data (for personalisation) |
maju888 processes your personal data on the following legal grounds:
maju888 does not sell or rent your personal data. We may share personal data with the following categories of third party, strictly as necessary to operate the Platform:
All third-party service providers engaged by maju888 are bound by contractual data processing agreements that require them to process personal data only for the specified purposes and to maintain appropriate security standards.
maju888 uses cookies and similar tracking technologies on the Platform for the following purposes:
Cookie Management: You may control cookie settings through your browser. Please note that disabling essential cookies will prevent you from logging in to your maju888 account and using core Platform features.
maju888 operates infrastructure across multiple jurisdictions to ensure platform reliability and redundancy. Where your personal data is transferred outside Malaysia, maju888 ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent measures — to protect your data to a standard equivalent to that required under applicable Malaysian data protection law.
maju888 retains personal data for the following periods:
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of the original data.
Subject to applicable law, you have the following rights in relation to your personal data held by maju888:
To exercise any of the above rights, contact the maju888 data protection team at [email protected]. We will verify your identity before processing any data rights request.
⚠️ 21+ Only: The maju888 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If maju888 discovers that personal data has been collected from a person under 21 without verified parental consent, that data will be deleted immediately and the associated account closed. Parents and guardians concerned about underage access should use parental control software to restrict access to gaming sites.
maju888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, maju888 will notify you and the applicable regulatory authority within the timeframes required by applicable law.
maju888 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will notify active Members via their registered email address or via a prominent notice on the Platform at least 14 days before the changes take effect.
The current version of the maju888 Privacy Policy is always available at maju888.win/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of the Platform following notification of changes constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by maju888, please contact our data protection team through the following channels:
maju888 will acknowledge all privacy-related enquiries within 48 hours and will endeavour to provide a substantive response within 30 days for data rights requests, or sooner where required by applicable law.
Our support team handles data rights requests, privacy questions, and account security concerns around the clock. Real people — no bots.
21+ only. Play responsibly. Visit Responsible Gaming for support.